Existing customers may be able to borrow up to £1,000 for up to 5 months, depending on the trust rating with us.
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As a responsible lender, we conduct a full credit search to understand if you meet our criteria. We run your application through credit reference agencies and approve your loan based on a multi-criteria decision. If you default on your loan, we may make a reference to a credit reference agency, which could make it more difficult and expensive for you to obtain credit in the future.
We lend to our customers in good faith and we expect a full repayment made on the agreed due date. Should there be any problems in paying on time it is imperative that the customer informs us in advance by either calling us on 0871 950 5575 or emailing us at firstname.lastname@example.org. We promise to be fair to you in such circumstances and will offer you payment alternatives to help keep your credit score unaffected. We will not charge you unreasonable fees for defaulting or harass you if your account is in arrears. Our collections policy is fair and we will give you adequate time to remedy your default.
Always make sure that you are able to repay a short term loan on the promised due date before taking one out as it will save you a lot of hassle and extra costs. Should you default on your loan and show no effort in resolving the situation by working with us to find the best solution, we may refer your loan to our Debt Collection partner. Please note that we might charge you with other reasonable costs that we have incurred as a result of you missing payments under our loan agreement. Please also note that we might try to collect your loan repayment in full or in parts automatically on a daily basis according to the terms of our credit agreement.
You are allowed to extend your loan at any time before the agreed due date. In order to extend your loan you are required to log in to your account and click the "Extend loan" button and choose the new due date for your loan. Please note that in order to extend the loan you need to pay the outstanding interest and fees of your current loan together with a 20% partial repayment of your initial credit. This allows us to make sure your credit amount is lowered every time you extend your loan and you don't find yourself in a loop.